These terms govern your use of Handuv at handuv.com, app.handuv.com and our mobile apps (the "Service"). By creating an account or using the Service you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.
- What Handuv is
- Accounts
- Google & Facebook
- Listings & content
- Deals & meetups
- Reviews
- Prohibited
- Fees
- IP
- Termination
- Disclaimers
- Liability
- Governing law
- Changes
- Contact
1. What Handuv is
Handuv is an online venue where users list and find second-hand items. Handuv is not a party to any sale. Contracts for items are made directly between buyers and sellers. We do not own, inspect, store, ship or guarantee any item, and we do not verify the identity or reliability of users.
2. Eligibility and accounts
- You must be at least 18 and able to enter a binding contract.
- Provide accurate information and keep it up to date. One person may not hold multiple accounts to evade restrictions or manipulate ratings.
- You must verify your email address before you can use your account.
- You are responsible for your password and for all activity under your account. Tell us immediately about any unauthorised use.
3. Google and Facebook sign-in
You may sign up or log in using Google or Facebook. You remain bound by those providers' terms. We receive only the basic profile information described in our Privacy Policy. Removing Handuv's access in your Google or Facebook settings does not delete your Handuv account.
4. Listings and content
- You are responsible for everything you post: listings, photos, descriptions, messages, profile details and reviews ("Content").
- Listings must be accurate and not misleading, including condition, brand, defects and price. You must own the item and have the right to sell it.
- You keep ownership of your Content. You grant Handuv a worldwide, non-exclusive, royalty-free licence to host, display, reproduce and distribute it as needed to operate, promote and improve the Service.
- We may remove or edit Content that breaks these terms or the law, without notice.
5. Buying, selling and meetups
- At launch, deals are arranged between buyer and seller and completed in person. Handuv does not process payments or shipping.
- Inspect items before paying. Agree the price and condition before you meet.
- For your safety, meet in public, well-lit places, tell someone where you are going, and do not share more personal information than necessary. Handuv is not responsible for what happens at or around meetups.
- A seller may mark an item as sold only by selecting a buyer who accepted a meetup proposal for it.
- If we add payments or shipping in future, extra terms will apply and we will tell you first.
6. Ratings and reviews
After a completed deal, users may leave a star rating and short review of each other. Reviews must be honest, based on real experience, and free from abuse, threats, personal data and discrimination. Do not offer or ask for payment or favours in exchange for reviews. We may remove reviews that break these rules.
7. Prohibited items and conduct
You must not list, sell or ask for:
- Anything illegal or stolen, counterfeit or replica goods, or items that infringe others' rights.
- Weapons, ammunition, explosives, drugs, tobacco or vaping products, and alcohol.
- Human remains, body parts, live animals, and protected wildlife products.
- Hazardous or recalled goods, and anything else unsafe to sell second-hand.
- Adult content, hateful or violent material, and personal data of others.
You must not:
- Scam, mislead, harass, threaten or discriminate against others.
- Take users off the platform to avoid our rules or to commit fraud.
- Scrape the Service, send spam, or use automated tools without our permission.
- Interfere with security, probe for vulnerabilities, or attempt to access other accounts.
- Use the Service in a way that breaks any applicable law.
You can report listings or users from within the Service or by emailing us.
8. Fees
The Service is free to use at launch. We may introduce a commission or other fees in the future, for example when payments are added. If we do, we will give you advance notice and the new fees will apply only to transactions made after that notice.
9. Intellectual property
The Handuv name, logo, tagline, apps and website are owned by us and protected by law. We grant you a limited, revocable, non-transferable licence to use the Service for personal, lawful purposes. You may not copy, modify, reverse engineer or exploit it except as the law permits.
10. Suspension and termination
You can stop using Handuv and delete your account at any time from Settings. We may suspend or terminate accounts, remove Content, or limit features if you break these terms, create risk or legal exposure for us or others, or where required by law. Sections that by nature should survive termination will do so, including ownership, disclaimers, liability and governing law.
11. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not guarantee that the Service will be uninterrupted or error-free, or that any listing, user, review or item is accurate, safe or lawful.
12. Limitation of liability
To the fullest extent permitted by law, Handuv and its owners, officers and service providers will not be liable for indirect, incidental, special or consequential damages, loss of profits or data, or any loss arising from transactions or meetings between users. Our total liability for any claim relating to the Service is limited to PKR 10,000 or the amount you paid us in the 12 months before the claim, whichever is greater. Nothing in these terms excludes liability that cannot be excluded by law. You agree to indemnify Handuv against claims arising from your Content or your breach of these terms.
13. Governing law
These terms are governed by the laws of Pakistan. Courts in Pakistan have jurisdiction over disputes, unless mandatory consumer laws in your country say otherwise.
14. Changes
We may update these terms. For material changes we will give notice by email or in the Service before they take effect. Continuing to use the Service after the effective date means you accept the updated terms.
15. Contact
Questions about these terms: support@handuv.com
Privacy requests: privacy@handuv.com